Service Desk for
GoHighLevel
A white-label helpdesk built for GHL agencies. Give your clients proper ticketing, SLA tracking, and AI-powered support — without sending them to Zendesk or Freshdesk.
CRM-agnostic by design. Launching on GoHighLevel first, with ActiveCampaign, HubSpot, and Keap coming next.
Features
Everything your clients need, nothing they don't
A professional helpdesk that lives inside your CRM. End users contact the business naturally — Service Desk adds accountability, intelligence, and reporting behind the scenes.
Fully White-Labelled
Your brand, your domain, your product. Clients see your logo and colours — they never know we exist.
CRM Contact Sync
Two-way contact synchronisation with GoHighLevel. Every contact, note, and update stays in sync automatically.
Ticket-Driven Automations
Trigger GHL workflows on ticket creation, escalation, SLA breach, resolution — anything you can dream up.
Built for Agencies
Full support for the GHL agency model. Manage every client's helpdesk from a single dashboard with per-sub-account billing.
AI-Powered Triage
Inbound tickets and chats are classified and routed by AI. Confident answers are delivered instantly — the rest escalate to your team.
Inbound Email Ticketing
Customers email your support address, a ticket is created automatically. Replies sync back as ticket messages.
Embeddable Chat Widget
Drop a script tag on any site. AI handles first response, then seamlessly hands off to a live agent when needed.
SLA Tracking & Reporting
Define SLA policies per department. Track response times, resolution rates, and compliance — with breach notifications built in.
Support
Typically replies in minutes
Hey! How can I help you today?
How do I reset my password?
Sure! Head to Settings → Security and click "Change Password". Need me to walk you through it?
Type a message...
Live Chat Widget
AI-powered chat, built in
Your customers get instant answers from an AI trained on your knowledge base. When it can't answer confidently, it creates a ticket and hands off to your team — with full context.
AI First Responder
Every conversation starts with your AI — trained on your knowledge base. Confident answers go straight to the customer.
Seamless Handoff
When the AI isn't confident, it escalates to a live agent with full transcript context. No repeat questions.
One Script Tag
Embed on any website with a single line of code. Shadow DOM keeps your styling completely isolated.
Support & Resources
We're here to help
Whether you're setting up your first helpdesk or scaling to hundreds of sub-accounts, we've got you covered.
Documentation
Guides, setup walkthroughs, and API reference. Everything you need to get your helpdesk running.
Browse Docs →Email Support
Got a question or running into an issue? Drop us an email and we'll get back to you promptly.
support@elysium.systems →Live Chat
Chat with us directly using the widget in the bottom-right corner. AI-assisted, with human backup.
Get Started
Ready to ditch Zendesk?
Early access members get priority onboarding, founding-member pricing locked for life, and a direct line to the team building it.